Imagine walking into a shop and asking for, say, a loaf of bread and was told: “We’ll consider your request and get back to you tomorrow.”
Sounds ridiculous, right, but that’s exactly what happens when you don’t offer live room bookings on distribution platforms such as The Hotel Network (THN).
Consumers want instant booking and confirmation and will, in most cases, quickly move on to other options when they don’t find what they want – which is a room right now!
Shahn Moseley from The Hotel Network says, “People expect live bookings – and you can’t blame them.
“We live in a world of instant gratification and how we all do business needs to reflect that.”
So, what can you do if you’re still offering rooms on request and want to improve your bookings?
Go live of course. It will result in more bookings and better display results.
The easiest way to do this is through a Channel Manager.
THN connects with all of Australia’s leading Channel Managers including SiteMinder, RMS, ResOnline, Levart, Update247, Channel Manager, Allotz, UseRoss, HiSite and Staah.
Another option is to login to The Hotel Network to manually upload rates and inventory, however it’s important this is done regularly to relevance and availability.
- Tech Update – THN has updated its SiteMinder API, providing a much better inventory management experience. Give it a try if you haven’t already.
For further information please contact cmsetup@hotelnetwork.com.au
